Over the last 16 years our company, Audio Video Artistry, has installed a lot of magnificent entertainment systems in doctor’s homes all over the mid-south. But it’s our work in their clinics and offices that have been the biggest growth area for us over the past few years. Control and automation technology is being used in new and exciting ways to improve the experience for doctors, practice personnel, and patients.

Conferencing, surveillance, music, and video are all being used in medical practices to improve security, communications, and the patient experience. At Memphis Radiological PC, located at The Brownstone in Germantown, these technologies converge to offer multiple benefits in their beautiful new space. Office manager Kim Ashur sat down with us recently to discuss those benefits and how the iPad has found its way into their daily routine.

Getting the most use is the conference room according to Ashur. “We host our board meetings, employee meetings, and vendor presentations, as well as occasional relaxation time watching TV during lunch.” She also says access and control are simple. “I use the iPad. I can control the entire room from right here. As a matter of fact, I can control all of our systems from the same iPad.” Reliable devices that are personally familiar to doctors and employees, such as the iPhone and iPad, make the system far more inviting and user friendly.

Multiple zones of music include exam rooms, waiting rooms, and offices. Users in each of the areas can choose to listen to their own preferences such as iPod, Pandora, AM/FM, and Sirius/XM. The result is a more relaxed atmosphere that puts the patient more at ease. A television at the reception area also helps to pass the time for waiting patients. The future connectivity of digital signage to this TV also allows the practice to display important information on the screen alongside television content. Some practices even use this medium for advertising additional services and products they offer while patients entertain themselves.

Ashur also points out that surveillance cameras have proven to be one of the most valuable systems they have included in their office. They use them for safety and security for their employees. “Before we leave the building when working late, we will check the cameras for any potential safety concerns” says Ashur. She also has used the recorded content to capture and document an employee policy violation.

Of course, reliability and expandability are critical considerations when including technology in your office. For critical operations, more entities choose Crestron than any other brand in America. Government, corporate, hospitality, and healthcare have chosen Crestron overwhelmingly for 40 years. At Audio Video Artistry, we exclusively recommend Crestron to our clients and it was the best choice for Memphis Radiological as well.

The process starts with an integrator like Audio Video Artistry. A free, no obligation site survey determines how we can best suit your needs and which options make the most sense. For the modern medical practice, enhanced security, communications, and entertainment is a healthy choice. If you have not implemented control and automation technology in your practice, it is a valuable addition to consider.

Brad Parsley is co-owner of Audio Video Artistry located in Memphis, Tennessee. You can contact Brad by phone at (901) 601-6254 or via email at brad@avartistry.com